Returns & Exchanges
At Shelving, we want you to be completely satisfied with your home organization solutions. If your purchase doesn't perfectly fit your space, you can return most items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Securely pack the shelving components in their original packaging, ensuring all brackets, hardware, and assembly instructions are included to prevent damage during transit.
- 3.Label and Ship
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned items for quality, we will process your refund to the original payment method within 5 to 7 business days.